Hot desking is the practice of using a desk that is not permanently assigned to any one person. The hot desking meaning splits into two distinct senses, and most confusion around the term comes from mixing them up. In the workspace market, a hot desk is a flexible seat in a shared workspace that anyone with a membership or day pass can use, paid for by the day or the month. Inside a single company, hot desking is a workplace policy where employees have no fixed desk and instead take whichever seat is free when they arrive. This guide covers both, because anyone researching the term encounters the two senses side by side.
Hot desks in shared workspaces
In a coworking space in London or any other UK city, hot desks are the entry level product. A member arrives, finds a free seat in the open plan area, connects to the WiFi and works, with no reserved desk and nothing left behind at the end of the day. Above the hot desk sits the dedicated desk, a fixed, personal desk in the same shared environment, usually with a lockable pedestal, and above that sits the private office.
The hot desk model works because the buildings around it are fully equipped. Members use the same superfast internet, bookable meeting rooms, phone booths, kitchens and printing facilities as every other occupier, and most operators include a monthly allowance of meeting room credits within membership. Some buildings admit hot desk members around the clock, while others restrict access to staffed hours, so the fine print matters when comparing memberships.
The CityFlex coworking guide covers the shared buildings these desks sit inside, and the flexible office space guide maps the wider market.